Privacy Policy

Privacy and our parent company, Cross Company, are committed to protecting your privacy and security. We will not sell, rent, or otherwise distribute your personal information for any reason. And that's guaranteed!

This site is secured by 128-bit SSL certificates, thereby offering the highest level of encryption and security possible. Rest assured that communications between your browser and this site's web servers are private and secure. 

We ensure that customer information collected at is to be used for informational purposes only. Personal and order information may be shared with an outside company for internal analysis and marketing purposes only. All personal and order information submitted through our website is secured through a Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site.

Why this information is collected... collects and uses customer information to offer our customers discounts, special promotions, product information and to better serve our customer's needs. Billing and shipping information is collected to better fulfill orders. If there is a problem with an order we use this information to contact the customer. wants to maintain the best quality merchandise and create a perfect customer experience while shopping in our store and purchasing our products.

Email List Removal

We use e-mail addresses to send discounts, special promotions or product information to our customers. If you choose not to receive these e-mail announcements, please send an email to with the word "unsubscribe" in the subject line. We will honor your unsubscribe request within 10 days or less .

By using and/or purchasing products from us, you agree to the collection and use of information as set forth in this privacy policy. This policy may be updated by or Cross Company at any time. If and when this policy is updated, all changes will be posted on this page so that you are always aware of what information is collected and how it is used.

If you have additional questions, comments or concerns, please contact us at:

Cross Company - ShopCross
4400 Piedmont Parkway
Greensboro, NC 27410

Phone:  888.987.5955