Shipping Policy US Customers
All products will be shipped via our preferred carrier(s) (unless otherwise noted for motor freight or special handling), we offer standard ground service, expedited and overnight delivery - once products are available to ship. Ship-to must include a street address, as we do not ship to post office boxes. Many of our parts have a posted stock availability or lead time. As an example, when we state: "Usually ships in 5-10 business days" this estimated time is needed for the factory to build, calibrate or prep the part. This does not include transit time. Below is an estimated UPS Transit Time Map based on a shipment originating from NC.
All orders placed in ShopCross will be automatically entered into our order management system. Our products will display either the available inventory or estimated normal processing/lead time. We will ship your order, as complete as possible, and your order may have multiple shipments from multiple warehouses. Order status can be checked anytime.
We normally ship calibration gas orders within 24 hours of ordering. If your order includes a blended or special element gas, it may take up to 72 hours for shipping. Regulators, Calibration Gas Kits and accessories are normally in stock.
Please note: shipping via standard ground service can take between 3 and 10 business days, based on your location. Next Day Air service is available, once parts are available to ship based on their lead times. Most parts listed with current available stock, ordered by 2 PM EST, as Next Day Air, should ship same day.
Important Note: Freight charges for all orders that include one or more calibration gas cylinders will include a carrier imposed hazardous material handling fee. This fee will be included with your total amount due at checkout.